Licences and Software Updates and Support
- A licence entitles you to support and software updates.
- Licences are valid for one year from the date of purchase or renewal.
- Licences are provided in the form of API keys.
- You can request an API key for your purchase using Request an API key.
- In order to update a premium plugin automatically you will need a valid API key.
- For premium plugins which don’t depend on the oik base plugin you may be required to install and activate an appropriate plugin in order to receive automatic updates.
- To obtain support, you will need a valid license. i.e your API key. When requesting support, please quote this key.
Refunds
We offer a full refund if you have been unable to get the product to work within 30 days of your purchase.- You are expected to understand the product’s capabilities.
- We will not offer a refund if you simply decide not to use the product.
- Before a refund will be granted, you must allow us to try to help solve any problems you have encountered.
Applicability
- These terms do not apply to FREE products or services.
- They do apply to premium plugins or themes which were obtained for zero cost to the user.
